Please bear in mind during busy periods you will receive your tracking number up to 5-7 days from placing the order. Your tracking number will be sent automatically to the email address you entered upon checkout.
If you enter your assigned tracking number and cannot see any information, please note it sometimes takes between 2-5 business days for the tracking number to start relaying information back to the tracker database from the shipping agent so do not panic if you see no information. This doesn't mean the shipment is not on its way!
Items can have tracking lags of 2 weeks or more during busy periods (if you see your item at a tracking 'standstill'. This is completely normal and there's no need to panic. It's simply as the couriers are that busy they sometimes do not scan until the parcel is in the destination country. Your item will get to you, but the tracking will just lag on occasions.
Delivery times can vary anywhere between 1-6 weeks depending on stock levels and where we are fulfilling your order from. Please bear this in mind before contacting us. Use the link below to track your order to your doorstep! Note shipping is normally really fast (1-2 weeks to your door) but we have to state this as there are obviously the occasions where delays are incurred.
If you are still missing a tracking number following 1-2 weeks after placing your order, please do let us know by forwarding us your order confirmation email to email@example.com